Training
Training
Training is, and always has been, at the forefront of everything we do and over the years we have evolved our in-depth training programme which goes well beyond the process of making a cup of coffee.
There are three routes to training.
Learning Platform
All staff can access our online learning platform. This gives the staff the core basics of making an espresso and how to make the various drinks. We also have a section on calibrating the espresso grinder.
There are opportunities throughout to ask questions of our team and assignments must be completed at various stages.
Key Staff Training Courses
Key staff, such as managers or Head Baristas can book onto one of our training courses at the Roastery. These are free of charge and are around 3 hours in duration. We currently offer training on 'Milk Foaming & Drinks Preparation' and 'Grinder Calibration'. You can book a space on our upcoming training here.
Specialty Coffee Association Courses
We also run Specialty Coffee Association courses at our Roastery at a Foundation, Intermediate and Professional level. Although we offer the course content free of charge to our customers, there is a 'Course Enrolment Fee' which will be passed on to the Specialty Coffee Association. You can book onto one of our SCA courses here.
Book a Training Course
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Find Your FLOW
Find Your FLOW
Remote monitoring helps you to ensure quality and consistency in every cup
FLOW Shot Monitoring
We are now in a position to be able to remotely monitor each and every coffee you make, helping you to keep your standards as high as possible. Using the Flow shot monitoring system our team can keep an eye on your coffee for you, helping your staff manage quality on a day to day basis. You can even receive a daily email summarising the quality of coffee produced the previous. Customers already using this system have seen a marked increase in the consistency of the coffee served.
