Tech Support

Providing the best possible technical support for our customers is a cornerstone of the business. Whether it is a one-off repair, a preventative maintenance contract, statutory boiler inspections or advice on purchasing new equipment, we have a wealth of knowledge and experience to provide you with the support you need.

New Machines Sales

Purchasing a new piece of equipment is a considerable investment for a business. We understand how important it is to make the right decisions and, whether you are a new startup or an existing business, our after sales support will make sure your purchase generates the return you need.

  • Delivery & installation included
  • Water filter & barista kit included
  • Our All Inclusive Service Package in Year 1
  • A discount on our All Inclusive Service Package in Years 2 and 3

FLOW Coffee monitoring

Let our team monitor each and every coffee you make, helping you and your team push those standards even higher. Using FLOW we can monitor the quality of your espresso in real time, providing support whenever it is needed.
Our team can look at trends throughout the day, can identify staff training needs and can even spot machine issues before they become a problem.

For a monthly subscription FLOW gives you and your team peace of mind allowing you to focus on other key aspects of your business.

One-off repairs

We can undertake one-off repairs to get your equipment up and running quickly

Preventative Maintenance

A structured schedule of preventative maintenance is the best choice to avoid costly machine downtime.

Statutory Requirements

We include the statutory requirements associated with boiler inspections in all our Preventative Maintenance Agreements.

Get in Touch

If you need to let us know about a machine issue, or would like to book a service, please use the form below or contact us via email info@carvetiicoffee.co.uk or by phone 017687 76979